What are my responsibilities as the customer?
Be present during the packing of your belongings. We may need your input to help us organize things properly. Take personal responsibility for jewelry and other high value items. Check and sign the inventory of your belongings. Ensure that no prohibited items are packed.
How long does an in-home estimate take?
It usually takes one of our professional estimators no more than an hour.
When should I call Smooth Moves?
If you need to move today, we can probably do that. If you require a written in-home estimate, you should call about 7 days to 2 weeks before your move. We generally just ask you to give us as much notice as you can.